IMPERO SOLUTIONS
Impero Professional Services: Upgrade Package
Stay up-to-date on the latest technology without the hassle.
Impero Connect Professional Services Upgrade Package: Benefits
Regularly updating your Impero products is critical to maximizing the ROI on your software and improving operational efficiency. With the Upgrade Package, our experts will help ease the transition for your software, hardware, and staff.
What's included in the Upgrade Package
Choose from the support options below to create a custom package that addresses your specific usage of Impero Connect.
Installation
We will assist in the installation of the latest version of Impero Connect
Security Server
Assistance for complex network configurations
Training & Onboarding
We will provide the necessary training for administrators and staff
WebConnect
We will assist with the configuration and setup of this component
Compatibility Check
We will assist customers using multiple versions of Impero Connect
Additional Support
We will provide the necessary support for the duration of the Upgrade Package
The Process
1. The Project Team
Impero will assign a primary project owner to facilitate your upgrade. If your team spans multiple geographies, time zones, or even speaks different languages, we can tailor your plan to accommodate your unique needs.
2. Location
The Upgrade Package is designed to last no more than two business days (16 hours) and can be planned for a single day or divided into multiple sessions. This package may also include follow-up support after the initial implementation.
3. The Timeline
Training can be delivered either on-site or remotely. On-site delivery is subject to additional travel costs.
4. Budgeting
You can request a custom quote below in order to get a better idea on the budget requirements for your project.